For Property Owners

Apartments usually have no reception desk or permanent staff on site, so it is especially important to give guests all practical information in advance.

The platform helps structure everyday instructions: how to enter the apartment, where to get the keys, how to use appliances, where meters are located, how to turn on the air conditioner, where to throw away garbage and what to do if water or electricity is cut off.

This page works as a digital guest memo. It does not get lost in messengers, is available at any time and helps guests solve simple questions without waiting for the owner or manager to reply.

If you need to publish or change instructions or rules, the text can be quickly updated in the dashboard. There is no need to reprint instructions or manually send guests new files.

For apartment guests, the apartment itself is only part of the stay. What is nearby matters too. The platform lets you turn the property page into a small local guide to the neighbourhood.

The page can explain where to find the nearest beaches, pharmacies, grocery stores, bakeries, bars, cafes, restaurants, ATMs, parking areas, transport stops, playgrounds, walking areas and other useful places.

Guests understand faster where to buy food, where to have coffee, which beach is closer, where to buy medicine or where to turn in an emergency.

Instead of long explanations in chat, the owner can prepare trusted recommendations in advance and present them neatly. This makes the stay more convenient and makes the attitude toward the guest look more professional and attentive.

Connect offers from external providers: transfers, tours, car or scooter rental, boat trips, food delivery, cleaning, babysitting, massage or other services that may be useful to guests.

In the dashboard you can see providers whose coverage area includes your apartment, and the owner or manager chooses which offers to show on the apartment page.

Build a relevant showcase without random services: connect suitable partners, take personal agreements into account and show guests only offers that truly match the apartment format and guest expectations.

For the guest, this looks like a convenient continuation of the apartment page: they open the QR code and see not only stay instructions, but also useful nearby services.

Apartment guests often arrive from different countries, and it is important that they quickly understand basic rules without extra clarification. The platform helps show instructions, infrastructure descriptions, services, prices and restrictions in the guest interface language.

You fill in content in a convenient language, and the system helps prepare the translation. This is especially useful for check-in rules, household instructions, neighbourhood information, emergency contacts and descriptions of external services.

The language is detected from device settings or selected in the interface. The owner works in their dashboard, the provider enters data in their own language, and the guest sees the page and offers in a format they understand.

For example, if a service description is entered in Serbian and a guest opens the page with English settings, the system prepares and shows the description in English. The language can be changed manually if needed.

A service card helps guests quickly understand whether a service is suitable for them. It can show a description, photo, price, restrictions, service language, number of participants, available dates and time.

This reduces unnecessary questions: the guest sees the terms in advance, and the provider receives a better-quality request.

The full list of selected offers and recommendations remains available to guests. The system helps arrange the information so that the apartment page looks clear and tidy.

Registered guests can also leave reviews for individual services. New guests can read impressions from people who ordered the service earlier and make a more confident decision.

The platform does not accept or hold payments for services. The guest pays the provider directly using the method agreed between the parties.

At the same time, the system keeps records: which orders were made, which of them were paid, where the order came from and which commission amount should be included in reconciliation between the apartment owner and the provider.

Commission is counted only after the provider marks the order as actually paid. Once a month, the system can generate a draft invoice based on paid orders.

The apartment owner and provider independently check the data, confirm it and send the final document to each other.

For the owner, this is a convenient model: settlements do not depend on the platform, money does not pass through it, and the order and commission history remains transparent.

Apartments can become a clear sales channel for providers. The provider sees which properties bring guests, and the owner can negotiate individual cooperation terms.

The system helps track these agreements without manual spreadsheets: it shows where the order came from, what amount was paid and which commission should be considered during reconciliation.

With active and high-quality partners, you can agree on an individual commission, priority cooperation or exclusivity for specific service categories. The platform does not set service prices or impose commercial terms; it provides a technical tool for tracking agreements.

If a question appears around an order, it does not get lost in chats. The platform records the request, helps pass it to the right participants and keeps the event history.

The parties resolve the situation directly, while the system keeps a transparent trail: what was ordered, which terms were stated and what actions happened around the order. The platform is not a party to the service contract and does not decide the dispute on the merits for the guest, apartment owner or provider.

If multiple complaints appear against a provider, platform rules are violated, required documents are missing or a licence is lost, this may become a reason to restrict access after review.