For Service Providers

Getting started is simple: you create a business account, add directions, service area, and the list of services. The platform helps quickly prepare your profile for display to hotel and apartment guests.

To build trust with partners, the system requests the necessary licences and certificates and formally checks that they are present. This helps hotels connect providers with more confidence and helps providers look professional from the first contact. Responsibility for the validity of documents, service quality, and compliance with legal requirements remains with the provider.

Your services become clearer to foreign guests without manually preparing several language versions. You fill in the name, description, restrictions, and price in a convenient language, and the system helps show the content to the guest in the interface language.

This is especially important for excursions, transfers, rentals, and activities where decisions are often made quickly: the clearer the description, the higher the chance of an order.

How the language is determined:

• the system takes into account regional and language settings of the device, browser, phone, or tablet;
• the guest or provider sees the interface and service descriptions in the language selected or detected by the system;
• in most cases no additional actions are required.

This works the same way for all platform participants:

• Service provider — interface and data entry in their own language.
• Hotel or apartment — interface in their own language.
• Guest — service descriptions, prices, and restrictions in the interface language.

Even if the provider filled in a service in Serbian and the guest opens it with English settings, the system will prepare a translation and show the description in a clear format. If needed, the interface language can be clarified or changed.

The money for the service goes directly to you. The platform does not withhold payment and does not become an intermediary in settlements between you and the guest.

The guest pays for the service in the way you agree between yourselves: cash, transfer, or another convenient option. The system helps record paid orders and prepare draft invoices for commission settlements with the hotel.

Commission to the hotel is accrued only after the guest has actually paid for the order. Once a month, the system can generate a draft invoice based on the amount of paid orders. The provider and hotel independently check, confirm, and send the final document to each other.

Benefit for the provider: your money does not get stuck on the platform; you work directly with the client.

Commission turns hotels and apartments into a clear sales channel. You can see which properties actually bring guests and negotiate individual terms with them.

The system helps calculate these arrangements transparently: where the order came from, what amount was paid, and what commission should be recorded. This makes cooperation with hotels more manageable and profitable.

For active partners, you can:

• agree on individual commission terms;
• separately agree with a hotel or apartments on priority or exclusive cooperation for specific directions.

The platform does not set service prices and does not impose commercial terms between the hotel and the provider; it provides a technical tool for recording agreements.

If a question arises about an order, it is not lost in private messages. The platform records the request, helps pass it to the right participants, and preserves the event history.

The parties resolve the situation directly, while the system provides a transparent trail: what was ordered, what conditions were stated, and what actions happened around the order. The platform is not a party to the service agreement and does not resolve the dispute on the merits for the guest or the provider.

Multiple complaints, violation of platform rules, absence of required documents, or loss of a licence may become grounds for restricting provider access after review.